Payment Methods

I accept payments through the PayPal system.

All your personal information will be safe! I respect my clients.

IMPORTANT: If your country doesn’t allow you to use PayPal, you can still purchase my illustrations by visiting my ETSY shop here: 

Delivery

After payment, you will receive your order by email

All your personal information will be safe! I respect my clients.

Information about your order and a link to download files will be sent to your email immediately after purchase.

 

If you can’t find your purchase in the email, try checking your Spam folder.

 

You can see what the letter looks like here.

 

If for any technical reason you have not received your purchase, please contact me by email: info@lusiart.com and I will send you the download link directly.

Refund

You purchase a digital product, which is downloaded immediately after payment, so I do not refund money for digital products.

 

But I always stay in touch to help you solve possible problems with loading the goods.